(1) Do we ship your orders during MCO ?
– Yes we do.
(2) What does [ Ready Stock / 24 Hours Shipping ] means ?
– Ready stock means the item is avaliable and ready to ship. However, we do only hold minimal quantitites and should you need in bulk, please direct message us.
– 24 Hours Shipping means that the item will be packed and ship to courier within 24 Hours upon collection of the courier company. At certain times, the collection time might be vary as the courier might have loads of shipments to deliver. We GUARANTEE that every item is packed and ready for shipping-collection within 24 hours timeframe.
(3) Courier avalibility
As at 1 June 2020, we have two supporting courier options which is J&T and eDHL. Other paid services such like Citylink Express is also availiable, but it is costiler. Please message us if Citylink is needed.
(4) Ordering and shipping times for Workdays [Monday – Friday]
Day orders during workdays cuts off at 10.00 pm daily, in order for us to pack and ship in the early morning (dropoffs). For J&T, daily schedule pickup is at 8.00 – 8.30 am and for eDHL – we will be dropoffs your shipments at 8.00 – 8.30 am.
(5) Ordering and shipping times for Non – Workdays [Public Holidays, Saturday and Sundays]
For non workdays – we will try our best to ship out your items daily and pickup / moving of shipping item is very depending on the Courier sevices.
Note : *This document is updated on 1 June 2020 and will be revised from time to time. Thanks!